United Kingdom

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You can select the country of your choice from the list below, whatever your choice, we can deliver worldwide!

Our customers' reviews

3.9/5

136 Reviews

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Laurent

Finaly delivered. The delivery adress was written with a mistake ( city in espagna instead of france )

Review checked and posted on 06/02/2026
Reply from husqvarna.genuine-parts-catalogue.com :

Hello,

Thank you for your message. We’re glad to hear that your order was finally delivered.

We also note the issue with the delivery address. Please make sure to double-check the address details (city, country, postal code) when placing future orders to avoid any delays or misrouting.

We appreciate your understanding and remain at your disposal for any further assistance.

Best regards,
Customer Service Team

Daniel

Despite me being assured the item was in stock it took an extremely long time to be dispatched.

Review checked and posted on 03/12/2025
Reply from husqvarna.genuine-parts-catalogue.com :

Hello,
Thank you for your feedback. We fully understand your disappointment regarding the delivery time. As stated in our Shipping and Delivery section, our parts are usually delivered within 5 to 10 working days. For other items that are not always in stock, we place orders directly with the manufacturer. This can sometimes extend the delivery time, but we closely monitor each order and keep you informed of its progress.
Thank you for your patience and understanding.
Kind regards,
Your Customer Service Team

Vojt?ch

Everything arrived fine. Thank you.

Review checked and posted on 23/11/2025
Derek

100% genuine parts.. fast postage..will be buying parts from here again.. Thanks guys..derek

Review checked and posted on 15/11/2025
John

Great service right parts fast delivery...

Review checked and posted on 03/10/2025
William

My package seems to be lost somewhere between my house and the neighbor city. It arrived on july 11th to a facility close to my home and they stopped giving me tracking information. I am concerned.

Review checked and posted on 23/07/2025
Reply from husqvarna.genuine-parts-catalogue.com :

Hello,
We sincerely apologize for any inconvenience caused. Your issue has been forwarded to our order management team, who will get back to you as soon as possible.
Best regards,
Customer Service Team

Anita

Először kicsit tartottam,de egyszerűen maximálisan 5csillagosak.Kérdésemre azonnal választ kaptam.A szállítás úgy történt ahogy az oldalukon van, tökéletes gyári termék,bátran ajánlom.Akármi kell a kisfiam mororjához,csak önöktől fogok rendelni.Köszönöm és azt is, hogy rátaláltam erre az oldalra.

Review checked and posted on 18/07/2025
Bastien

I contacted the support client because I have never received my order number 36594860. Nobody is contacting me. I don't know where my order was delivered. I have absolutely 0 informations. So basically I just lost my funds. I have no feed back from your side I will start a legal action against your company.

Review checked and posted on 09/07/2025
Reply from husqvarna.genuine-parts-catalogue.com :

Hello,
We sincerely apologize for any inconvenience caused. Your issue has been forwarded to our order management team, who will get back to you as soon as possible.
Best regards,
Customer Service Team

David

Terrible. Where is my order?

Review checked and posted on 06/06/2025
Reply from husqvarna.genuine-parts-catalogue.com :

Hello,
We understand your dissatisfaction with the delivery time. These parts are generally delivered within 4 to 9 working days, as indicated in our Shipping and Delivery section. Please note that we do not stock all catalogue items, some items are ordered directly from the manufacturer, which may result in additional delays beyond our control. We will do our best to keep you informed, but it is difficult to give an exact delivery time in real time. Thank you for your understanding.
Yours sincerely,
Your Customer Service

João Pedro

O Kit de ferramenta que comprei, apresenta-se à venda no site como "em stock" para entregar em poucos dias mas essa informação não é verdadeira. A entrega demorou várias semanas.

Review checked and posted on 20/05/2025
Reply from husqvarna.genuine-parts-catalogue.com :

Olá, Compreendemos a sua insatisfação relativamente ao prazo de entrega. Estas peças são geralmente entregues no prazo de 4 a 7 dias úteis, como indicado na nossa secção Envio e Entrega. Tenha em atenção que não temos em stock todos os artigos do catálogo, alguns artigos são encomendados diretamente ao fabricante, o que pode resultar em atrasos adicionais fora do nosso controlo. Faremos o nosso melhor para o manter informado, mas é difícil dar um prazo de entrega exato em tempo real. Obrigado pela vossa compreensão. Com os melhores cumprimentos, O seu serviço de apoio ao cliente

Shannen

All OEM parts awesome purchase

Review checked and posted on 17/05/2025
Magnús B.

Thank you for excellent service.

Review checked and posted on 14/05/2025
Porkert

Missing Refund over 75€. 2 Article not delivered. Communication via mail suddenly stopped after i sent der Fright and Packaging Documents.

Review checked and posted on 12/05/2025
Reply from husqvarna.genuine-parts-catalogue.com :

Hello,
I can confirm that these two items were refunded on 15/05/2025.
Yours faithfully
Your Customer Service

Liam

Wicked! Exactly what I had ordered and was exactly on time!! Plus prestine condition (P&P)

Review checked and posted on 08/05/2025
Stephane

Excellent service Will use again

Review checked and posted on 13/04/2025
Alvin

Legit oem parts. Thanks

Review checked and posted on 29/03/2025
Alviro Valentino

Parts all OEM and looking forward to purchase more thank you

Review checked and posted on 27/03/2025
Ferdinand

Quality parts

Review checked and posted on 20/03/2025
Joan

one of the three components purchased and received don't include the small components (o-ring and washer) as it is shown in the exploded view of the spare parte web site.

Review checked and posted on 20/03/2025
Reply from husqvarna.genuine-parts-catalogue.com :

Hello,
The legal withdrawal period of 14 days after receiving your order has unfortunately expired.
For any questions or requests, please contact our Customer Service directly via your personal account or the Contact section of our website.
We remain at your disposal to assist you as best as possible.
Best regards,
Your Customer Service Team

Tobias

Good

Review checked and posted on 09/03/2025
Stoichitu

I placed the order in December 2024 and received the piece in February 2025.

Review checked and posted on 03/03/2025
Reply from husqvarna.genuine-parts-catalogue.com :

Hello,
We understand your dissatisfaction with the delivery time and apologize for it.
Some parts, not stocked by us, are ordered directly from the manufacturer. However, the manufacturer is currently experiencing internal difficulties, resulting in delays beyond our control.
We are closely monitoring your order and will keep you informed of any developments.
We thank you for your understanding.
Sincerely
Your Customer Service

Tormod

Produktet fungerer utmerket?

Review checked and posted on 14/02/2025
rui

Top place to buy , great original parts.

Review checked and posted on 07/02/2025
Khalifa

Thanks excellent service appreciate you efforts

Review checked and posted on 01/02/2025
Amato

I received a wrong part on the first order after a ridiculously long wait (though that can be attributed to the holidays). Support then relatively quickly (couple days) issued a new part to be delivered which arrived at a much speedier pace!

Review checked and posted on 16/01/2025